When we are trying to move a VM using Instant reovery and it fails with below error.
Relocating VM Error: A general system error occurred: The source detected that the destination failed to resume.(An error occurred restoring the virtual machine state during migration. , Failed to receive migration.)
Here are findings from the Log:
[22.02.2023 14:49:33] <11> Info [CQuickMigrationImpl] Calculated QM path: [[CQuickMigrationPath]
[22.02.2023 14:49:33] <11> Info Path: 'Relocate'
[22.02.2023 14:49:33] <11> Info Errors: [[CQuickMigrationErrors]
[22.02.2023 14:49:33] <11> Info QmType: 'VMotion'
[22.02.2023 14:49:33] <11> Info Errors: [No errors.]
[22.02.2023 14:49:33] <11> Info ]
Veeam uses the VMotion type to migrate the VM. And It fails with:
[22.02.2023 17:04:26] <22> Error Relocating VM
[22.02.2023 17:04:26] <22> Error Relocate VM failed, vmRef 'vm-947169', newHostRef 'host-221', newResPool 'resgroup-82' (System.Exception)
[22.02.2023 17:04:26] <22> Error A general system error occurred: The source detected that the destination failed to resume.
[22.02.2023 17:04:26] <22> Error (An error occurred restoring the virtual machine state during migration. , Failed to receive migration. ) (Veeam.Backup.ViSoap.ViServiceFaultException)
[22.02.2023 17:04:26] <22> Error VimApi.SystemError
[22.02.2023 17:04:26] <22> Error Relocate VM failed, vmRef 'vm-947169', newHostRef 'host-221', newResPool 'resgroup-82' (System.Exception)
[22.02.2023 17:04:26] <22> Error A general system error occurred: The source detected that the destination failed to resume.
[22.02.2023 17:04:26] <22> Error (An error occurred restoring the virtual machine state during migration. , Failed to receive migration. ) (Veeam.Backup.ViSoap.ViServiceFaultException)
[22.02.2023 17:04:26] <22> Error VimApi.SystemError
[22.02.2023 17:04:26] <22> Error [CQuickMigrationImpl] Failed to migrate VM
[22.02.2023 14:49:33] <11> Info [CQuickMigrationImpl] Calculated QM path: [[CQuickMigrationPath]
[22.02.2023 14:49:33] <11> Info Path: 'Relocate'
[22.02.2023 14:49:33] <11> Info Errors: [[CQuickMigrationErrors]
[22.02.2023 14:49:33] <11> Info QmType: 'VMotion'
[22.02.2023 14:49:33] <11> Info Errors: [No errors.]
[22.02.2023 14:49:33] <11> Info ]
Veeam uses the VMotion type to migrate the VM. And It fails with:
[22.02.2023 17:04:26] <22> Error Relocating VM
[22.02.2023 17:04:26] <22> Error Relocate VM failed, vmRef 'vm-947169', newHostRef 'host-221', newResPool 'resgroup-82' (System.Exception)
[22.02.2023 17:04:26] <22> Error A general system error occurred: The source detected that the destination failed to resume.
[22.02.2023 17:04:26] <22> Error (An error occurred restoring the virtual machine state during migration. , Failed to receive migration. ) (Veeam.Backup.ViSoap.ViServiceFaultException)
[22.02.2023 17:04:26] <22> Error VimApi.SystemError
[22.02.2023 17:04:26] <22> Error Relocate VM failed, vmRef 'vm-947169', newHostRef 'host-221', newResPool 'resgroup-82' (System.Exception)
[22.02.2023 17:04:26] <22> Error A general system error occurred: The source detected that the destination failed to resume.
[22.02.2023 17:04:26] <22> Error (An error occurred restoring the virtual machine state during migration. , Failed to receive migration. ) (Veeam.Backup.ViSoap.ViServiceFaultException)
[22.02.2023 17:04:26] <22> Error VimApi.SystemError
[22.02.2023 17:04:26] <22> Error [CQuickMigrationImpl] Failed to migrate VM
Cause :
This issue occurs due to incorrect datastore information or out-of-date virtual hardware.
Solution :
We tried some solutions given by Veeam and VMware and could not fix and found the our Vcetner which is used to move as destination is 5.5 version.
So moved to another location which has update to version of ESXi/Vcenter host and fixed.
